Satisfaction Guaranteed?

CRM seeks to break barriers By Kelly Hill | August 25, 2007 – 9:16 pm EDT If businesses had Ten Commandments, No. 1 would probably be \”Know Thy Customer.\” Easier said than done. Customer information plays a crucial role in customer relationship...

mobileStorm.com Launches Search and RSS Functionality

It’s now easier for mobileStorm.com visitors to use the company’s resources, thanks to a new RSS feed and a better way to search the mobileStorm site. Visitors can now instantaneously search mobileStorm’s extensive industry blogs, news articles and...

iPhone: Friend or Foe?

by Jessica Tsai | DestinationCRM – August 2007 Mobile marketing is on the rise and the June 29 release of Apple’s new iPhone could be a marketer’s dream come true. With more enhanced features, more people will be interacting with their phones, which...

Get into your customers’ pockets with SMS advertising

Green Thumb Get into your customers’ pockets with SMS advertising. By Catherine Seda | Entrepreneur Magazine – August 2007 Fifty-six million American adults are texting on their cell phones, according to a month-long field survey conducted in June 2006 by...