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Text Tops Talk for Best Customer Service Among Many Consumers

Text Tops Talk for Best Customer Service Among Many Consumers

by Mobile Marketer | Jul 10, 2016 | Digital Marketing Blog, Mobile Marketing

There seems to be no definitive consensus —not yet, anyway — to the tug-of-war between texting and telephoning when it comes to customer service. But text certainly tops talk for some. New research, based on surveyed users in the U.S. and Germany, suggested 44 percent...
More Marketers Taking People-Based Targeting More Seriously

More Marketers Taking People-Based Targeting More Seriously

by Mobile Marketer | Apr 29, 2016 | Digital Marketing Blog, Mobile Marketing, Mobile Technology

According to a recent eMarketer report, “nearly a third of senior advertisers in North America are familiar with people-based targeting and know the concept well. A further 39 percent said they have a general idea of what it is.” The February, 2016 research —...
Retailers Ramping Up Mobile Marketing Investments

Retailers Ramping Up Mobile Marketing Investments

by Mobile Marketer | Mar 31, 2016 | Digital Marketing Blog, Mobile Marketing

RetailMeNot, Inc. has just released a new study titled “The Rise of Mobile Marketing Spend in Retail.” And according to the information gleaned from the report, retailers are poised to pour large amounts of cash into the mobile marketing arena this year. All told,...
Advertising is Dead, But Long Live Marketing: Experts Welcome Market Changes

Advertising is Dead, But Long Live Marketing: Experts Welcome Market Changes

by Mobile Marketer | Nov 16, 2015 | Mobile Marketing

When I was a young marketer — for everything from a crisis hotline in Chicago to a structural engineering firm — I had a photo pinned up on my bulletin board for years. The photo showed two hitchhikers with signs. The first hitchhiker, labeled...
Ad Tech Still Full of Challenges for Many B2C Marketers in the Age of Mobile

Ad Tech Still Full of Challenges for Many B2C Marketers in the Age of Mobile

by Mobile Marketer | Nov 2, 2015 | Digital Marketing Blog, Mobile Marketing, Mobile Technology

40 percent of business-to-consumer (B2C) marketers know they need marketing technology, according to new research, but they’re not always sure about what they need. A recent poll asked B2C and business-to-business (B2B) marketers, including nonprofits, about their...
Global Mobile Media Snags 24% of Digital Advertising; Could Be $425 Billion by 2021

Global Mobile Media Snags 24% of Digital Advertising; Could Be $425 Billion by 2021

by Mobile Marketer | Sep 29, 2015 | Digital Marketing Blog, Mobile Marketing, Mobile Technology

Strategy Analytics is out with a new report suggesting that consumer and advertising expenditure on smartphone mobile media will grow twelve percent in 2015. The report — “Global Mobile Media Forecast: 2001-2021″ — also predicts that mobile could...
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