mobileStorm hires dedicated, passionate employees who engage our clients in understanding their goals; goals that ultimately lead to return on investment. Our team consists of experienced gaming veterans who understand player behavior, industry issues and compliance. They will help you understand not only how to use the mobileStorm platform, but how to drive players and non-players alike into your casino and keep them there longer!
Technologies like Player Tracking Systems, POS, Hotel, Kiosks, and CRM Systems generate a goldmine of data. Of course this is not new to casinos and in fact it can be a huge win to have an integration with a mobile engagement platform. Something as simple as triggering messages in real-time, while the player is still on property is just one example of how using your existing data can be easy and effective. Influencing player behavior is essential and can be accomplished through integrations of systems you already have in place.
Compliance is serious business. If it is not followed, the then results can be an expensive lesson. From State gaming Commissions to special requirements by the carriers, mobileStorm has experience working in difficult gaming jurisdictions in the United States and Canada. Age Verification has been built into the mobileStorm platform as have other controls specific to mobile compliance. Rely on mobileStorm to navigate the labyrinth of ‘do’s and don’ts’ for you.
Trying to match the right message to the right player at the right time? A multi-channel approach allows for segmentation by Player Status and Tier Value. It can be a challenge to match a Player ID to a cell phone subscriber and then an email address if you’ve collected these three data points using three different systems! Having an SMS and Email service provider handling all of your digital communications in one system allows scattered player data to sync easily with multiple channels, reducing the need to identify email and cell subscribers separately.
Knowing the specifics of how player data is managed and segmented can be a complex task. mobileStorm can ensure that player data and tier levels are up-to-date and accurate. mobileStorm has developed key processes for not only managing and synchronizing data but also ensuring the right offer is delivered to the right person 100% of the time.