At mobileStorm we provide businesses with digital marketing solutions, strategies, and services. We have been in business for 8 years, delivered 2 billion + digital messages (SMS/text and email) and have executed 500,000 campaigns on behalf of thousands of customers.
We provide a range of on-demand solutions designed for organizations spanning from small businesses to Global 2000 enterprises that helps them quickly, easily and reliably create, deliver and analyze successful mobile marketing, email marketing, voice broadcast, fax broadcast, and RSS marketing campaigns.
We’re a unique company: We’ve been in business for over 8 years, yet are still experiencing start-up-like growth and maintain a start-up attitude. We’re financially stable with a recent round of financing, but we still absolutely adore every Customer, big and small, who chooses mobileStorm.
Support Manager
Type:Full Time
Experience:Mid-Senior
Location:Hollywood, CA
We are currently seeking an experienced, highly professional technical support manager to join our rapidly growing company.
Responsibilities:
Handle incoming support requests/questions by phone, email and chat in a highly efficient yet courteous manner.
Build strong, lasting relationships with clients by understanding their needs and business objectives.
Provide customers with exceptional support and a can-do attitude to help solve any challenges that they are experiencing.
Run training sessions with new clients to help them get acclimated to our applications.
Proactively and frequently communicate with clients, to ensure satisfaction and improve retention.
Write/update help sections, walkthrough guides and FAQs to help clients empower themselves.
General Qualifications:
Excellent communication skills: Visual, written and verbal.
Very thorough and detail oriented.
Able to handle multiple client inquiries simultaneously and prioritize accordingly.
Must be a committed team player, able to work both independently and interact with executive management, and other staff members.
Specific Requirements:
3-5 years in tech/customer support, ideally from a Web technology or enterprise software company.
Excellent conflict resolution skills and demonstrated ability to survive and thrive in a high pressure environment.
Exposure to open source/LAMP projects/applications is a huge plus.
Position is located in Hollywood on Sunset Blvd in a very cool office in a very cool part of town.
If you thrive in a fast-paced, merit-based environment surrounded by positive, happy people mobileStorm may be right for you. If you are a self-starter looking for career advancement -- take action. If you feel a burning need to join a dynamic team in a crazy-fast growing market with an innovative and well-funded company, contact mobileStorm today.
Digital Marketing Specialist / Executive
Type:Full Time
Experience:Mid-Senior
Location:Greater San Francisco Area
Our bigger Customers learn about mobileStorm from our direct sales team. You will be working in the financial district in beautiful downtown San Francisco near BART and MUNI selling mostly over the phone to top marketers around the world.
A background or education in marketing is important, and top candidates will possess an understanding of online marketing tactics.
As a full sales cycle position – find/consult/close/service/upgrade – success requires consultative, solutions-oriented sales skills in addition to intense personal energy and focused activity. A critical factor of achievement in this role is the ability and desire to prospect for new business – this means calling – a lot of it. You will manage multiple sales campaigns and interact with senior-level prospects showing them how to use new digital marketing tactics to grow their businesses.
Again, all this starts with you identifying a prospect and generating interest and credibility.
Qualifications:
2+ years sales experience
Mobile marketing, email marketing and/or online experience is strongly preferred
Successful candidates will be very high energy, highly-intelligent with a positive attitude and a sense of humor. Flexibility and creativity are more than valued at mobileStorm – they’re required attributes
Must possess strong speaking and presentation skills, as well as outstanding written communications abilities
BA/BS or equivalent experience required
We’re good and honest people – new employees must be, too
Special note: If you’re currently highly successful in a lead generation or supporting role, this may be your chance to break out into full sales responsibilities - and break the $100K earnings barrier!
In addition to a competitive base salary (roughly 50% of total target comp) and an uncapped commission package, mobileStorm offers employee benefits including Medical/Dental insurance.
If you thrive in a fast-paced, merit-based environment surrounded by positive, happy people mobileStorm may be right for you. If you are a self-starter looking for career advancement -- take action. If you feel a burning need to join a dynamic team in a fast growing market with an innovative and well-funded company, contact mobileStorm today.
If interested and qualified, please forward a cover letter letting us know your goals, along with your resume to salesjob@mobileStorm.com.
Sorry, no recruiters at this time.
New Account Specialist (Lead Generation)
Type:Full Time
Experience:Entry to Mid-Level
Location:Greater San Francisco Area
Our bigger Customers learn about mobileStorm from our direct sales team. You will be working in the financial district in beautiful downtown San Francisco near BART and MUNI screening leads and proactively reaching out over the phone to top marketers around the world.
As a New Account Specialist, you will follow up on leads from a variety of sources:
Online requests for information
Whitepaper downloads
Trade/marketing event attendees
Prospecting lists provided by your supervisor
Inbound telephone calls
Your mission is to qualify prospects carefully for follow up by your direct sales team members. You will also assist smaller businesses to immediately sign up on the web for self-service accounts.
Qualifications:
2+ years calling experience
Must speak and write English fluently
Technology and online experience is strongly preferred
Successful candidates will be very high energy, highly-intelligent with a positive attitude and a sense of humor. Flexibility and creativity are more than valued at mobileStorm - they’re required attributes
We’re good and honest people – new employees must be, too
In addition to a competitive base salary (roughly 60% of total target comp) and an uncapped commission package, mobileStorm offers employee benefits including Medical/Dental insurance.
If you thrive in a fast-paced, merit-based environment surrounded by positive, happy people mobileStorm may be right for you. If you are a self-starter looking for career advancement -- take action. If you feel a burning need to join a dynamic team in a fast growing market with an innovative and well-funded company, contact mobileStorm today.
If interested and qualified, please forward a cover letter letting us know your goals, along with your resume to salesjob@mobileStorm.com.
